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Check the code and try again.","rejections":{"not_found":"This code is not valid.","disabled":"This code is no longer active.","not_started":"This code is not active yet.","expired":"This code has expired.","max_redemptions_reached":"This code has reached its usage limit.","duplicate":"Code already applied.","other":"This code could not be applied."}},"loyaltyStep":{"loading":"Loading membership options...","confirmingTitle":"Confirming your membership","confirmingBody":"Stripe is processing your payment. This usually takes a few seconds.","activateTitle":"Activate your membership","activateBody":"Join {program} to unlock discounts on this booking and all future stays.","activate":"Activate membership","skip":"Skip for now","errors":{"network":"Network error. Please try again.","startFailed":"Could not start checkout. Please try again.","alreadyActive":"You already have an active membership.","alreadyPending":"You already started a payment. 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If it isn’t, you won’t be charged anything."},"startRecovery":{"datesUnavailableTitle":"These dates are unavailable","maxNightsTitle":"This stay exceeds the home's maximum length","maxNightsBody":"Choose a shorter stay that meets this home's rules. Totals include taxes and fees.","rulesChangedBody":"Choose another stay that meets this home's availability and stay rules. Totals include taxes and fees.","shortenTo":"Leave on {end} instead","extendTo":"Stay until {end}","tryStay":"Try {start} to {end}","sameHomeMeta":"Same home · {nights, plural, one {# night} other {# nights}} · {guests, plural, one {# guest} other {# guests}}","findingStay":"Finding the closest stay that works","checkingPrice":"Checking price…","changeDatesMyself":"Change dates myself","useTheseDates":"Use these dates","extendAndPay":"Extend and pay","saved":"saved","editDetails":"Edit details","holdFailedTitle":"We couldn't hold these dates just now","holdFailedBody":"The property system didn't answer. Nothing was charged. Your {total} total is unchanged.","messageHost":"Message host"},"form":{"releaseHoldFailed":"Could not release your current hold. Please try again.","couldNotSaveDetails":"We couldn't save your details. Please try again or choose dates yourself.","useFreeNight":"Use your free night","useCredit":"Use loyalty credit ({amount} available)","acceptTerms":"Please confirm you have read and agree to the terms before continuing.","policyUnavailable":"Cancellation policy is unavailable. Please refresh the page and try again.","invalidPhone":"Please enter a valid phone number.","passwordTooShort":"Loyalty account password must be at least 10 characters.","prepareFailed":"Could not prepare your booking. Please try again.","networkError":"Network error. Please try again.","somethingWrong":"Something went wrong. Please try again.","quoteRefreshed":"Your quote was refreshed. The price below is the latest available for these dates.","totalUpdated":"Your total was updated. 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Please go back and re-pick.","pms_unreachable":"We couldn't verify availability with the property management system. Please try again in a moment.","other":"Something went wrong. Please try again.","restrictions":{"heldOrBooked":"These dates were just booked or held. Please pick different dates.","minNights":"This home needs a longer stay for those dates. Please pick a wider range.","maxNights":"This home has a maximum stay length. Please pick a shorter range.","cta":"Check-in isn't allowed on that day. Please pick a different start date.","ctd":"Check-out isn't allowed on that day. Please pick a different end date.","advanceNotice":"These dates are too soon to book. Please pick a later range.","bookingWindow":"These dates aren't open for booking yet. Please pick a closer range.","blocked":"These dates were just booked or are unavailable. 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Please try again."},"refundTerms":{"hours":"{count, plural, one {# hour} other {# hours}}","gracePrimary":"Full refund within {hours} of booking","graceClause":"full refund within {hours} of booking","noRefundAfter":"No refund after that.","noRefundExcept":"No refund after that, except {grace}.","fullRefundUntil":"Full refund until {date}","partialRefundUntil":"{percent}% refund until {date}","thenChain":"Then {steps}. {closing}","thenSeparator":", then "},"page":{"heading":"Checkout","stayHeadline":"{nights} at {listing}","datesLine":"{start} – {end} · {nights}"}},"loyalty":{"format":{"priceEvery":"{amount} every {count} {interval, select, year {years} other {months}}","pricePer":"{amount} / {interval, select, year {year} other {month}}","billedEvery":"Billed every {count} {interval, select, year {years} other {months}}","billedAnnually":"Billed annually","billedMonthly":"Billed monthly","everyBooking":"every booking","eligibleItems":"eligible items","fee":"{name} fee","petFee":"{name} (pet-friendly properties only)","feeCleaning":"cleaning fee","feePet":"pet fee","feeLinen":"linen fee","feeResort":"resort fee","feeService":"service fee","feeParking":"parking fee","feeDamageWaiver":"damage waiver","earlyCheckIn":"early check-in","lateCheckOut":"late check-out","selectAddOns":"select add-ons","selectStays":"select stays","listAnd":"{head} and {tail}","percentOff":"{amount}% off {noun}","fixedOff":"{amount} off {noun}","free":"Free {noun}","freeNightEvery":"1 free night every {count, plural, one {# night} other {# nights}} booked","annualCredit":"{amount} in annual credit"},"plan":{"shortPrice":"{amount}/{interval, select, year {yr} other {mo}}","yourMembership":"Your membership","chooseTier":"Choose a membership tier","percentOffStays":"{percent}% off stays","whatsIncluded":"What's included","totalDueToday":"Total due today","redirectingToPayment":"Redirecting to payment...","joinNow":"Join Now","continueToPayment":"Continue to payment","continue":"Continue","mostPopular":"Most Popular","selected":"Selected","selectPlan":"Select plan"},"checkoutSuccess":{"title":"Finalizing your membership","subtitle":"Stripe is confirming your payment. 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Please try again."},"login":{"title":"Sign in","subtitle":"Welcome back.","forgotPassword":"Forgot password?","newHere":"New here?","createAccount":"Create an account","signingIn":"Signing in…"},"fields":{"email":"Email","password":"Password","firstName":"First name","lastName":"Last name"},"signup":{"metaTitle":"Create an account","title":"Create your account","subtitlePlan":"Enter your details to activate your membership. 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If we cancel a reservation, you will receive a full refund."},"s5":{"heading":"Acceptable use","b1":{"i1":"Make false, fraudulent, or speculative reservations.","i2":"Use automated tools (scrapers, bots, crawlers) to access the site or collect data, except for well-behaved search-engine indexers.","i3":"Attempt to gain unauthorized access to the site, its servers, or any connected systems.","i4":"Interfere with the operation of the site or attempt to disrupt service for other users.","i5":"Transmit malicious code, viruses, or any harmful content through the site.","i6":"Impersonate any person or misrepresent your affiliation with any person or entity.","i7":"Use the site for commercial purposes (including resale of reservations) without our prior written consent.","i8":"Violate any applicable law, regulation, or third-party right."},"p1":"When using the site, you agree not to:"},"s6":{"heading":"Intellectual property","b1":"The site, including its design, layout, text, graphics, logos, photographs, and other content, is owned by or licensed to {hostName} and is protected by copyright, trademark, and other intellectual property laws.","b2":"You may view and print content from the site for your personal, non-commercial use only. You may not copy, reproduce, modify, distribute, publish, transmit, or create derivative works from any content on the site without our prior written permission."},"s7":{"heading":"Third-party services and links","b1":"The site relies on third-party services to operate, including payment processors, hosting providers, communications providers, and (where used) analytics. Your interaction with those services is also subject to their own terms and privacy policies.","b2":"The site may also link to external websites. We do not endorse, and are not responsible for, the content, products, or services of any third-party site."},"s8":{"heading":"Disclaimers","b1":"The site is provided \"as is\" and \"as available\", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the site will be uninterrupted, error-free, or free of viruses or other harmful components.","b2":"To the maximum extent permitted by law, we disclaim all liability for inaccuracies, omissions, or unavailability of the site. This section does not exclude any warranty that cannot be excluded under applicable law (including mandatory consumer-protection rights)."},"s9":{"heading":"Limitation of liability","b1":"To the maximum extent permitted by law, in no event will {hostName}, its owners, officers, employees, agents, or affiliates be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including damages for lost profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of the site, even if we have been advised of the possibility of such damages.","b2":"Our total liability to you for any claim arising out of or relating to these Terms or the site is limited to the greater of: (a) the amount you paid us in the twelve months preceding the claim, or (b) one hundred US dollars ($100). This limitation does not apply to liability that cannot be excluded or limited under applicable law."},"s10":{"heading":"Indemnification","b1":"You agree to indemnify, defend, and hold harmless {hostName}, its owners, officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the site, your breach of these Terms, or your violation of any law or third-party right."},"s11":{"heading":"Privacy","b1":"Our collection, use, and sharing of personal information is described in our Privacy Policy. By using the site, you also agree to the practices described there."},"s12":{"heading":"Suspension and termination","b1":"We may suspend or terminate your access to the site at any time, with or without notice, for any reason, including suspected violation of these Terms. Upon termination, your right to use the site ends immediately.","b2":"Provisions that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Entire Agreement) will continue in effect."},"s13":{"heading":"Changes to these Terms","b1":"We may update these Terms from time to time. When we do, we will post the updated Terms on this page and update the Effective Date above. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms. If you do not agree, stop using the site."},"s14":{"heading":"Governing law","b1":"These Terms are governed by the laws of the jurisdiction where the Host is located, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the site shall be brought in a court of competent jurisdiction nearest to the Host's principal place of business.","b2":"Nothing in this section limits any mandatory consumer-protection rights you may have under the laws of your country of residence. Consumers in the European Union, the United Kingdom, and other jurisdictions with mandatory consumer-protection laws retain the right to bring claims in their home jurisdiction where required by local law."},"s15":{"heading":"Severability and entire agreement","b1":"If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in full force. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.","b2":"These Terms, together with our Privacy Policy and the Rental Terms presented at checkout, constitute the entire agreement between you and {hostName} regarding your use of the site and any reservation made through it."},"s16":{"heading":"Contact","p1":"If you have questions about these Terms, contact us at:"}}},"privacy":{"metaTitle":"Privacy policy","metaDescription":"Privacy policy for {name}.","title":"Privacy Policy","effective":"Effective {date}","notPublished":"This site does not currently publish a privacy policy. Please reach out to the host directly with any questions about how your information is handled.","body":{"s1":{"heading":"Who we are","b1":"We operate this booking site and are the controller of personal information collected through it. You can contact us at:"},"s2":{"heading":"Information we collect","b1":{"label":"Information you provide","i1":"Identity and contact: name, email address, phone number, mailing or billing address.","i2":"Reservation details: travel dates, number of guests, property preferences, special requests, and communications you send us.","i3":"Payment information: payment card details and billing information. Card numbers are entered directly into our payment processor's secure form and are not stored on our servers.","i4":"Marketing preferences: where you opt in, your communication preferences."},"b2":{"label":"Information collected automatically","i1":"Device and connection data: IP address, browser type and version, operating system, device identifiers, language preferences.","i2":"Usage data: pages viewed, time spent on pages, referring URL, clicks, and search terms used on our site.","i3":"Cookies and similar technologies: small files stored on your device to enable site functionality, remember preferences, and measure usage. See Section 8."},"b3":{"label":"Information from third parties","i1":"From service providers who help us operate the site and process bookings.","i2":"From public sources where permitted by law."}},"s3":{"heading":"How we use your information","b1":{"i1":"To process and manage your reservation, including taking payment and issuing refunds.","i2":"To communicate with you about your booking, respond to inquiries, and provide customer support.","i3":"To operate, maintain, secure, and improve our site and services.","i4":"To detect, prevent, and address fraud, security, and technical issues.","i5":"To send you marketing communications about our properties and offers, where you have opted in or where permitted by law. You can opt out at any time.","i6":"To comply with our legal obligations, enforce our terms, and protect our rights and the rights of others."}},"s4":{"heading":"Legal bases for processing","b1":"Where data protection laws require a legal basis for processing personal information, we rely on:","b2":{"i1":"Contract: to perform the booking agreement with you, including managing your reservation and processing payment.","i2":"Legitimate interests: to operate, secure, and improve our site, prevent fraud, and communicate with you about your booking.","i3":"Consent: where required by law, including for certain marketing communications and optional cookies. You can withdraw consent at any time.","i4":"Legal obligation: to comply with applicable laws, including tax, accounting, and anti-fraud requirements."}},"s5":{"heading":"How we share your information","b1":{"i1":"Service providers: companies we use to operate the site, process payments, send communications, store data, analyze usage, prevent fraud, and provide customer support. Categories of recipients include payment processors, hosting and infrastructure providers, communications providers, analytics providers, and property management software. These providers are bound by contract to use your information only for the purposes we authorize.","i2":"Legal authorities and others: when required by applicable law, legal process, or government request, or where we believe it necessary to protect our rights, your safety, or the safety of others.","i3":"Business transfers: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will require any recipient to honor the commitments in this Privacy Policy.","i4":"With your consent: in any other case where you direct us to share your information."},"p1":"We do not sell your personal information.","p2":"We share personal information only as described below:"},"s6":{"heading":"International data transfers","b1":"Your information may be processed and stored in countries other than the country where you reside, including the United States. Where applicable law requires safeguards for cross-border transfers, including Standard Contractual Clauses for transfers from the European Economic Area, the United Kingdom, or Switzerland, we put those safeguards in place with our service providers."},"s7":{"heading":"How long we keep your information","b1":"We retain personal information for as long as needed to fulfill the purposes described in this policy, including to provide our services, comply with our legal obligations (such as tax, accounting, and anti-fraud requirements), resolve disputes, and enforce our agreements. When we no longer need your information, we delete or anonymize it."},"s8":{"heading":"Cookies and similar technologies","b1":{"i1":"Strictly necessary: to enable core site functionality such as maintaining your session and securing your booking.","i2":"Analytics: to understand how visitors use our site so we can improve it.","i3":"Functional: to remember your preferences.","i4":"Marketing, where used and where you consent: to deliver and measure marketing communications."},"b2":"You can manage cookie preferences through your browser settings and, where available, through the cookie banner on our site. Disabling some cookies may affect site functionality.","p1":"We use cookies and similar technologies for the following purposes:"},"s9":{"heading":"Your privacy rights","b1":"Depending on where you live, you may have the following rights regarding your personal information. To exercise any of these rights, contact us at {hostLegalEmail}. We will respond within the time required by applicable law. We may need to verify your identity before completing your request, and you will not be discriminated against for exercising your rights.","b2":{"label":"General rights","i1":"Access the personal information we hold about you.","i2":"Correct inaccurate or incomplete information.","i3":"Request deletion of your personal information.","i4":"Opt out of marketing communications at any time."},"b3":{"label":"California residents (CCPA/CPRA)","i1":"Know the categories of personal information we collect, the sources, the purposes of collection, and the categories of third parties with whom we share it.","i2":"Opt out of any \"sale\" or \"sharing\" of personal information for cross-context behavioral advertising. We do not sell or share personal information as defined under California law.","i3":"Limit the use of sensitive personal information. We do not use sensitive personal information for purposes beyond those for which it was collected in a way that would trigger a right to limit.","i4":"Designate an authorized agent to make a request on your behalf, subject to identity verification."},"b4":{"label":"EEA, UK, and Switzerland residents","i1":"Object to processing based on legitimate interests.","i2":"Request restriction of processing.","i3":"Receive your information in a portable, machine-readable format and transmit it to another controller.","i4":"Withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before the withdrawal.","i5":"Lodge a complaint with your local data protection authority."},"b5":"Other jurisdictions: if you reside in another jurisdiction with data protection laws, including Canada, Brazil, Australia, Japan, South Africa, and others, you may have similar rights under local law. Contact us at {hostLegalEmail} and we will respond in accordance with applicable law."},"s10":{"heading":"Children's privacy","b1":"Our site is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us at {hostLegalEmail} and we will delete it."},"s11":{"heading":"Security","b1":"We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security."},"s12":{"heading":"Third-party links","b1":"Our site may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing information with them."},"s13":{"heading":"Changes to this policy","b1":"We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the Effective Date above. If the changes are material, we will provide additional notice as required by law."},"s14":{"heading":"Contact","b1":"If you have questions or requests regarding this Privacy Policy or our privacy practices, contact us at:"}}},"smsPrivacy":{"title":"SMS Privacy Policy","effective":"Effective {date}","thisSite":"this site","intro":"{company} respects your privacy and is committed to protecting your personal information.","collectTitle":"Information We Collect","collectBody":"We may collect personal information, including your name, email address, phone number, reservation details, and stay-related information when you book a stay or communicate with us.","useTitle":"How We Use Your Information","useIntro":"We use your information to:","use1":"Confirm reservations","use2":"Send stay-related communications such as check-in instructions, access codes, and checkout reminders","use3":"Respond to guest questions and support requests","use4":"Improve our services and guest experience","smsTitle":"SMS Messaging","smsBody1":"By providing your phone number, you consent to receive SMS messages related to your stay with {company}. Message frequency varies based on your reservation. Message and data rates may apply.","smsBody2":"Consent to receive SMS messages is specific to this program and is not transferable to other messaging programs. You may opt out at any time by replying STOP.","sharingTitle":"Mobile Information Sharing","sharingBody1":"Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.","sharingBody2":"Information may be shared only with service providers acting on our behalf for operational purposes such as customer support or messaging delivery. These providers are prohibited from using your information for any marketing or promotional purposes.","carrierTitle":"Carrier Disclaimer","carrierBody":"Carriers are not liable for delayed or undelivered messages.","securityTitle":"Data Security","securityBody":"We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.","choicesTitle":"Your Choices","choicesBody":"You may opt out of SMS communications at any time by replying STOP. You may contact us to request access, correction, or deletion of your information where permitted by law.","contactTitle":"Contact Us","email":"Email:","phone":"Phone:","website":"Website:"}},"blog":{"eyebrow":"Stories and guides","title":"Blog","intro":"Travel inspiration, local tips, and ideas for planning your next stay.","categories":"Blog categories","all":"All","emptyTitle":"No posts here yet.","emptyBody":"Try another category, or browse everything in one place.","browseAll":"Browse all posts","readStory":"Read story","backToAll":"Back to all posts","minRead":"{minutes} min read"},"tenant":{"nav":{"home":"Home","stays":"Stays","ourStory":"Our Story","ownership":"Ownership","contact":"Contact","reserve":"Reserve","privacyPolicy":"Privacy Policy","termsOfService":"Terms of Service","smsPrivacyPolicy":"SMS Privacy Policy"},"header":{"homeAria":"{company}, home","navAria":"Primary"},"mobileNav":{"openMenu":"Open menu","closeMenu":"Close menu","dialogAria":"Navigation menu"},"footer":{"blurb":"A small, personally managed collection of mountain retreats in Big Bear Lake, California. A place to stay, breathe, and connect.","explore":"Explore","nearby":"Nearby","contact":"Contact","copyright":"© {year} {company}. All rights reserved.","poweredBy":"Powered by Besty"},"listingCard":{"reviews":"({count, plural, one {# review} other {# reviews}})","guests":"{count} guests","bedrooms":"{count} {count, plural, one {bedroom} other {bedrooms}}","bathrooms":"{count} {count, plural, one {bathroom} other {bathrooms}}","viewDetails":"View Details","checkAvailability":"Check Availability"},"reviews":{"eyebrow":"Guest reflections","verifiedGuest":"Verified Guest","avatarFallback":"G"},"home":{"heroEyebrow":"Big Bear Lake, California","heroTitle":"Stay. Breathe. Connect.","heroDek":"A place where the heart exhales, where every stay becomes a meaningful story.","homesEyebrow":"Our homes","homesTitle":"A small collection, thoughtfully kept","homesLede":"Each Ikoi home is personally managed and prepared with the same care we would give our own. Settle in near the lake, minutes from Snow Summit and the Village.","empty":"Our homes are loading. Please check back shortly.","browseAll":"Browse all stays","reviewsTitle":"Kind words from recent guests","reviewsSubtitle":"A few notes from those who have rested with us.","comfortImageAlt":"Ikoi Homes living room with a stone fireplace, vaulted wood ceiling, and open kitchen","comfortEyebrow":"The Ikoi way","comfortTitle":"Carefully considered, thoughtfully prepared","comfortLede":"Comfort and rest are the whole point. Every Ikoi home is cared for like our own, so breathe deep, enjoy Big Bear, and make your stay meaningful.","features":{"heart":{"title":"In the heart of Big Bear","body":"Homes chosen for their setting, near the lake, the slopes, and the pines."},"breathe":{"title":"Room to breathe","body":"Warm, open spaces that invite you to slow down and settle in."},"arrival":{"title":"Easy from arrival","body":"Simple check-in, clear guidance, and a real person a message away."},"personal":{"title":"Personally kept","body":"Every home is prepared and looked after the way we would keep our own."}},"findStay":"Find your stay","galleryEyebrow":"Big Bear Lake","galleryTitle":"Every season in the mountains","galleryLede":"Snowy sunrises, golden fall shorelines, summer days on the water, and starry nights in the pines. There is always a reason to come back.","gallery":{"winterSunrise":"Sunrise over snow-covered mountains and the lake","fallShore":"Red-roofed cabins on the boulders of the lakeshore in fall","boardwalk":"Wooden lakeside boardwalk under a colorful sunset","wakeboard":"Wakeboarder on the lake at sunset","biking":"Mountain biker on a dusty forest trail","village":"Aerial view of the Village dusted with snow and lit for the holidays","observatory":"Observatory on a causeway over the lake","fireworks":"Fireworks over the lake with boats lit on the water","stargazing":"Campsite under a starry, moonlit sky"},"ctaTitle":"Come rest a while","ctaCopy":"The lake, the pines, and a home ready for you. Find the dates that suit you.","ctaButton":"Check availability"},"ourStory":{"heroAria":"Big Bear Lake and the surrounding pines","eyebrow":"Our story","title":"The meaning behind Ikoi","greeting":"Welcome to Ikoi.","letterP1":"憩 (Ikoi), pronounced ee-koh-ee, is a Japanese word whose kanji carries its meaning in its structure: breath, heart, spirit. Allowing yourself to slow down. To exhale. To enjoy being together.","letterP2":"That feeling is the whole reason we exist. We keep a collection of homes in Big Bear Lake, and we tend to them so guests can take a deep breath, settle in, and let the mountain set the pace.","letterP3":"We believe hospitality is quiet work: the kitchen stocked, the linens fresh, the details cared for. However our collection grows, every home is kept personal, looked after as if it were our own, with a real person always a message away.","letterP4":"Come make your stay a meaningful one, full of moments worth remembering.","poolImageAlt":"Indoor pool at an Ikoi home, with a wood deck, vaulted ceiling, and lounge area","landEyebrow":"A place to land","landTitle":"Made for slow mornings","landP1":"Our homes sit close to the lake and the slopes, yet far enough into the pines to feel like a retreat. Inside, they are warm and unfussy: room to gather, quiet corners to read, and what you need already in its place.","landP2":"Clear instructions, thoughtful touches, and a real person to reach if anything comes up, so the only thing on your schedule is the morning itself.","principlesEyebrow":"What guides us","principlesTitle":"What we hold ourselves to","principlesLede":"The principles behind every stay we host and every home we care for.","principles":{"quiet":{"title":"Quiet by design","body":"Calm, uncluttered homes that let the mountain do the talking."},"cared":{"title":"Cared for like our own","body":"Every home is prepared to the same exacting standard, stay after stay."},"place":{"title":"Of this place","body":"We know Big Bear, its seasons, its corners, its best days, so our guests get real recommendations and steadier care."},"personal":{"title":"Kept personal","body":"However many homes we care for, each one, and each guest, gets real attention."}},"ctaTitle":"Find a home to rest in","ctaCopy":"Browse the collection, or reach out and we will help you choose.","ctaButton":"Browse stays"},"ownership":{"eyebrow":"Ownership","heroTitle":"Your Big Bear home, thoughtfully run","heroDek":"We manage a collection of mountain homes with genuine care. If you would like the same for yours, we would love to talk.","badges":{"personal":"Personally managed","simple":"Simple to start","needs":"Built around your needs"},"whyEyebrow":"Why owners choose us","whyBody":"Ikoi's founder owns a Big Bear vacation rental herself. Running this company as an owner, not just an operator, means we know what it feels like on your side: the worry about wear and tear, the vague monthly statements, the difference between a manager who reports to you and one who works with you. We built Ikoi to manage the way we would want our own home managed.","differenceTitle":"The Ikoi difference","differenceLede":"Three commitments that shape how we work.","difference":{"personal":{"title":"Personal, not portfolio","body":"Every home gets owner-level attention: photo-verified turnovers, documented vendor work, and standards enforced on every clean. Care you can see, not a slot in a system."},"local":{"title":"Local hands, always","body":"Our team lives and works in Big Bear, with 24/7 emergency response and the City's 30-minute in-person requirement covered. Guests reach a real person, and your home is checked by people who know it."},"transparent":{"title":"Transparent, always","body":"Every dollar tracked (revenue, expenses, net) with monthly owner statements. Licensing, TOT and BBLTBID filings handled, so your property stays clean with the City. Clean numbers, always."}},"effortlessTitle":"Effortless ownership","effortlessLede":"From maintenance to guest care, we handle the details, so ownership never feels like a second job.","services":{"homeCare":{"title":"Home care","items":{"maintenance":"Preventative maintenance and seasonal checks","cleaning":"Photo-verified cleaning and turnover, every stay","vendors":"Trusted local vendor coordination, every invoice tied to a work order","smartHome":"Smart locks and thermostats installed and managed"}},"guestExperience":{"title":"Guest experience","items":{"verification":"Identity verification and digital rental agreements before check-in","communication":"Warm, responsive communication from arrival to checkout","goodNeighbor":"Good Neighbor Policy signed before every stay","guidebook":"Custom digital guidebook with local recommendations"}},"revenue":{"title":"Revenue and reporting","items":{"listings":"Professional photography and optimized listings on Airbnb, VRBO, and direct","pricing":"Dynamic pricing tuned to seasons, events, and demand","statements":"Clear monthly statements with every expense tracked","compliance":"TOT and BBLTBID filings, licensing, and City compliance handled","ownerUse":"Owner-use dates respected and tracked"}}},"reviewsTitle":"What guests say","reviewsSubtitle":"The experience we protect for every owner we work with.","stepsTitle":"Getting started is simple","stepsLede":"Three steps to a home in good hands.","steps":{"walkthrough":{"title":"Walkthrough","body":"We visit your home, learn what makes it special, and complete a rental-ready review covering setup, safety, and City licensing."},"plan":{"title":"Plan and pricing","body":"We align on your goals, revenue strategy, and how you'll use the home yourself. Every home is different, so the plan is too."},"live":{"title":"Go live","body":"We prepare the home, launch the listings, and handle everything from there: bookings, guests, care, and compliance."}},"requestConsult":"Request a consultation"},"ownerForm":{"successTitle":"Thank you, we got it.","successBody":"We will be in touch within one business day to set up your consultation.","title":"Request a consultation","sub":"Explore what your Big Bear property could do with Ikoi Homes.","firstName":"First name","lastName":"Last name","ownerType":"You are a(n)","selectOption":"Select an option","ownerTypes":{"homeowner":"Homeowner exploring management options","investor":"Investor with a Big Bear property","coOwner":"Co-owner of a mountain home","currentOwner":"Current owner seeking better management","realtor":"Realtor working with vacation-rental clients"},"phone":"Phone","email":"E-mail","consent":"I would like to receive updates by text message from Ikoi Homes. We will send scheduling and service related updates. Message frequency varies. Message and data rates may apply. Text HELP for help. You can opt out at any time by replying STOP.","consentLink":"View our Privacy Policy","genericError":"Something went wrong. Please try again.","networkError":"Network error. Please try again.","sending":"Sending...","submit":"Request a consultation"},"contact":{"heroAria":"A Big Bear mountain home","eyebrow":"Contact","title":"We are happy to help","dek":"Questions about a stay, a special request, or your own home? Send a note and we will reply soon.","infoTitle":"Get in touch","email":"Email","phone":"Phone","location":"Location","formTitle":"Send us a message","successTitle":"Thank you, we got it.","successBody":"We will reach out within one business day. For anything urgent, the phone line is the fastest way to reach us.","firstName":"First name","lastName":"Last name","emailLabel":"Email","phoneOptional":"Phone (optional)","message":"Message","messagePlaceholder":"Tell us a little about what you have in mind.","consent":"I would like to receive updates by text message from Ikoi Homes. We will send booking reminders and service related updates. Message frequency varies. Message and data rates may apply. Text HELP for help. You can opt out at any time by replying STOP.","consentLink":"View our Privacy Policy","limitNotice":"Limit of {max} characters reached.","genericError":"Something went wrong. Please try again.","networkError":"Network error. Please try again.","sending":"Sending...","send":"Send message"},"legal":{"effective":"Effective Date: {date}","contactUs":"Contact Us","emailLabel":"Email:","phoneLabel":"Phone:","websiteLabel":"Website:","sms":{"title":"SMS Privacy Policy","intro":"{company} respects your privacy and is committed to protecting your personal information.","collectTitle":"Information We Collect","collectBody":"We may collect personal information including your name, email address, phone number, reservation details, and stay related information when you book a stay or communicate with us.","useTitle":"How We Use Your Information","useLead":"We use your information to:","useItems":{"confirm":"Confirm reservations","stay":"Send stay related communications such as check in instructions, access codes, and checkout reminders","respond":"Respond to guest questions and support requests","improve":"Improve our services and guest experience"},"messagingTitle":"SMS Messaging","messagingP1":"By providing your phone number, you consent to receive SMS messages related to your stay with {company}. Message frequency varies based on your reservation. Message and data rates may apply.","messagingP2":"Consent to receive SMS messages is specific to this program and is not transferable to other messaging programs. You may opt out at any time by replying STOP.","sharingTitle":"Mobile Information Sharing","sharingP1":"Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.","sharingP2":"Information may be shared only with service providers acting on our behalf for operational purposes such as customer support or messaging delivery. These providers are prohibited from using your information for any marketing or promotional purposes.","carrierTitle":"Carrier Disclaimer","carrierBody":"Carriers are not liable for delayed or undelivered messages.","securityTitle":"Data Security","securityBody":"We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.","choicesTitle":"Your Choices","choicesBody":"You may opt out of SMS communications at any time by replying STOP. You may contact us to request access, correction, or deletion of your information where permitted by law."},"privacy":{"title":"Privacy Policy","intro":"Ikoi Homes (“Ikoi,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use this site (the “Site”), book a stay, or otherwise interact with our services, and how we use, share, and protect it.","collectTitle":"Information We Collect","collectProvided":"Information you provide. When you book a stay, request a quote, contact us, submit an inquiry through our ownership form, or send a message through the AI chat assistant on the Site, we collect information such as your name, email address, phone number, mailing or property address, reservation dates, number of guests, payment information, and any messages you send us.","collectAutomatic":"Information collected automatically. When you visit the Site, our servers and infrastructure providers automatically receive standard log information including IP address, browser type, referring page, and time of access.","collectCommunications":"Communications. We retain records of emails, SMS messages, and other communications between you and Ikoi for service, support, and recordkeeping purposes.","useTitle":"How We Use Your Information","useItems":{"reservations":"To process and confirm reservations and payments","stay":"To send stay related communications (check-in instructions, access codes, checkout reminders)","support":"To respond to inquiries and provide guest and owner support","operate":"To operate, maintain, secure, and improve the Site and our services","legal":"To comply with legal obligations and enforce our agreements","sms":"With your consent, to send you SMS messages as described in our SMS Privacy Policy"},"shareTitle":"How We Share Your Information","shareP1":"We share information only where necessary to operate our services. We do not sell your personal information, and we do not share your information with third parties for their independent marketing purposes.","shareLead":"Service providers and sub-processors we rely on:","shareItems":{"guesty":"Guesty: our property-management system; receives reservation, guest, and communication data needed to fulfill your booking","stripe":"Stripe: processes card payments on our behalf; payment card details are submitted directly to the payment processor and are not retained by Ikoi","besty":"Besty AI: powers the booking site and AI chat assistant; receives the messages and contact details you enter in order to answer your questions and assist with your stay","hosting":"Hosting and content-delivery providers: provide hosting, delivery, and security for the Site","channels":"Listing channels: if you book through Airbnb, Vrbo, or another third-party listing platform, that platform's own privacy policy governs the information they collect from you, which they then share with us to fulfill the reservation"},"shareP2":"We may also disclose information when required by law, in response to lawful requests by public authorities, or to protect the rights, property, or safety of Ikoi, our guests, owners, or others.","cookiesTitle":"Cookies and Tracking","cookiesBody":"The Site uses only the cookies necessary to operate basic functionality and security. Our AI chat assistant may set functional cookies or use local storage to maintain your conversation; it is not used for advertising, marketing, or cross-site tracking.","securityTitle":"Data Security","securityBody":"We take reasonable administrative, technical, and physical measures to protect personal information from loss, misuse, and unauthorized access, alteration, or disclosure. No method of transmission over the internet or method of electronic storage is completely secure, however, and we cannot guarantee absolute security.","retentionTitle":"Data Retention","retentionBody":"We retain personal information for as long as needed to provide our services, fulfill the purposes described in this Policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements.","rightsTitle":"Your Rights and Choices","rightsP1":"Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict the processing of your personal information, and to withdraw consent where processing is based on consent. Residents of certain U.S. states (including California) and individuals in other jurisdictions may have additional rights under applicable law.","rightsP2":"To exercise any of these rights, contact us at the address below. We will respond within the timeframe required by applicable law. You may opt out of SMS messages at any time by replying STOP, as described in our SMS Privacy Policy.","childrenTitle":"Children's Privacy","childrenBody":"The Site and our services are intended for adults. We do not knowingly collect personal information from children under the age of 13 (or 16 where required by local law). If you believe a child has provided us with personal information, please contact us so we can delete it.","changesTitle":"Changes to This Policy","changesBody":"We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Material changes will be communicated through the Site or by other appropriate means."},"terms":{"title":"Terms of Service","intro":"These Terms of Service (“Terms”) govern your use of this site (the “Site”) and any reservations, services, or content made available by Ikoi Homes (“Ikoi,” “we,” “us,” or “our”). 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